Managing rentals means the same lock work repeatedly. Consequently the difference between a well-run portfolio and a stressful one is usually key control rather than hardware quality.
Rekey at every turnover
A departing tenant may have cut spares for family, a partner or a cleaner. Consequently collecting the keys you issued proves nothing. Therefore rekeying between tenancies is the only reliable reset, and it costs a fraction of replacement.
Build a proper keying structure
Tenants should hold a key that opens their unit only, while management holds a master. Consequently a turnover rekey changes one cylinder without disturbing the rest. Furthermore, trades can be issued a limited key covering common areas. Therefore access is granted without handing anyone a unit key.
Restricted keyways for the master
A master key that anyone can copy at a hardware counter undoes the whole system. Consequently restricted blanks matter most at the top of the hierarchy. Moreover every copy is logged against a named holder, which turns an unknowable into a record.
Notice and access
Ontario landlords generally need to give proper written notice before entering a unit, other than in an emergency. Consequently schedule lock work rather than arriving unannounced. Additionally, an emergency such as a fire or flood is treated differently, though the safest route is always to document what happened and why.
Questions we get about this
Do I have to rekey between tenants?
It is not always required, but it is the only reliable reset.
Can tenants change their own locks?
Rules vary and disputes are common. Therefore agree it in writing beforehand.
What is a limited key?
One covering common areas only, for trades and cleaners.
Can you invoice a management company?
Yes. We work with several across Ottawa.
