
Emergency service
Lock replacement after a break-in in Ottawa
After a break-in the priority is making the property secure tonight.
613.801.8531
Call 24/7 — we answer
20–45 min
Typical arrival in Ottawa
Quoted
Typical starting price
Insured
Insured and bonded, 12+ years
How it works
After a break-in the priority is making the property secure tonight. Everything else can follow. Urban Locksmith attends break-in callouts across Ottawa, secures the opening, and quotes proper repair separately. Moreover we work around the police, because the scene matters more than the schedule.
- Step 1
Police first
Report it before anything is touched or tidied.
- Step 2
Door secured
Temporary or permanent, depending on the damage.
- Step 3
Frame assessed
Because the strike usually fails before the lock does.
- Step 4
Itemised invoice
Documented properly for your insurer.
Call the police first, then a locksmith
Report the incident before anything is touched. Consequently the police can attend while evidence is intact, and your insurer will expect a report number. Meanwhile take photographs of the damage from several angles. Furthermore, do not tidy up. Afterwards, once the scene is released, we can make the door secure. Above all, do not enter a property if you think someone may still be inside.
Securing the door tonight
Forced entry usually damages the frame rather than the lock. Consequently a straight cylinder swap often will not hold. Therefore the first visit focuses on making the opening secure by whatever means the damage allows. That might be a temporary cylinder, a reinforced strike, or boarding where the frame has split. Naturally you get the permanent repair cost at the same time, so nothing is decided under pressure.

Typical starting price
Quoted
Yes. Reinforced strikes and higher-grade deadbolts are the usual recommendations.
Why the frame matters more than the lock
Most residential doors fail at the strike plate, not at the deadbolt. Because standard strike screws are barely an inch long, they only reach the door casing. By contrast, three-inch screws reach the structural stud behind it. Consequently upgrading the strike is often the single most effective change available. Urban Locksmith fits reinforced strikes as part of break-in repair rather than as an upsell.
Insurance and documentation
Insurers generally want a police report number, photographs, and an itemised invoice. Therefore Urban Locksmith itemises break-in work clearly rather than lumping it together. Additionally, keep the damaged hardware if the insurer asks to see it. Furthermore, tell us if the claim requires specific documentation, because supplying it at the time is easier than reconstructing it later.
Questions about lock replacement after a break-in
Can you come out tonight?
Yes. Break-in callouts run 24 hours.
Should I clean up first?
No. Wait until the police have attended, because the scene matters.
Will a new lock be enough?
Often not. Forced entry usually damages the frame, so the strike needs attention too.
Do you provide something for my insurer?
Yes, an itemised invoice. Moreover we can note the hardware condition if that helps the claim.
Can you upgrade the security at the same time?
Yes. Reinforced strikes and higher-grade deadbolts are the usual recommendations.
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Where we cover
Across Ottawa and every community within an hour’s drive — 47 areas in total, from downtown out to Kanata, Barrhaven, Carleton Place, Kemptville and Rockland. You get an honest arrival window on the phone rather than a number chosen to win the booking.




