Emergency locksmith
Emergency locksmith in Ottawa, 24 hours a day
An emergency locksmith call almost never happens at a convenient hour.
When you need an emergency locksmith in Ottawa
An emergency locksmith call almost never happens at a convenient hour. Usually it is late, cold, or both. Moreover you are standing outside something you own. Urban Locksmith answers every hour of every day, including holidays. Therefore you speak to a technician rather than a voicemail. Above all, you get a firm price before anyone leaves the yard.
What counts as a locksmith emergency
Any situation where you cannot get in, or cannot secure the property, counts. Most obviously that means lockouts. However, it also covers a snapped key, a seized cylinder, or a door forced during a break-in. Furthermore a failed commercial door stops a business trading. Because each of these costs time or safety, none of them should wait until Monday. Urban Locksmith treats them all the same way: answer the phone, quote honestly, and arrive when we said we would.
How Urban Locksmith prices emergency work
The number quoted on the phone is the number you pay. Consequently there is no after-hours surcharge, and no adjustment once someone is standing at your door. Naturally the price varies by job and by distance, so we ask a few questions first. However, it never varies by how stressed you sound. Be wary of very low phone quotes elsewhere. Typically those come from national call centres that sell the job on, after which a subcontractor re-quotes.
Non-destructive entry comes first
In the large majority of emergency callouts the lock is picked or bypassed. Afterwards it works exactly as before, with the same key. However, drilling is occasionally the only realistic route. High-security cylinders with anti-pick pins and hardened inserts fall into that group. When drilling is necessary you hear about it first, along with the replacement cost. Therefore the decision stays yours rather than arriving as a surprise on the invoice.
Identification, every single time
Urban Locksmith checks that you are entitled to enter. For a home, photo ID matching the address works, and so does a lease. For a vehicle, registration or an insurance slip does the job. For commercial premises, a lease or business licence is needed. Admittedly this feels like friction when you are cold. Nevertheless a locksmith who skips it is a locksmith who would open a door for someone else too.
Every emergency service we offer
Most requested emergency services
Emergency locksmith questions
Are you really available 24 hours?
Yes. Urban Locksmith answers day, night, weekends and holidays. Moreover the rate does not change with the hour.
How fast can you arrive?
Central and east Ottawa are quickest. However, for outlying towns we give an honest window on the phone instead of a number we cannot hit.
Do you charge a call-out fee on top?
No. The quote covers the visit. Therefore what you are told is what you pay.
Can you secure my door after a break-in?
Yes. We can make the door secure the same night, then quote proper replacement hardware separately.
What if the lock cannot be picked?
Then we explain why, quote the alternative, and only proceed once you agree.
Where we cover
Urban Locksmith covers Ottawa and every community within an hour’s drive — 47 areas altogether. Moreover you get an honest arrival window on the phone rather than a number chosen to win the booking.